Posted: Tue May 17, 2016 3:13 pm Re: FX6 - Perplexed
Well, I can't say that the phone call went well or was helpful in the least.
I told her the issues we were having, and she said, "Let me explain something to you. The filter pushes out air if there is air in the filter. If there isn't air in the filter, then you are not going to see bubbles." So I think that's about when I thought this phone call might not actually be helpful at all. I informed her that I had spoken with several FX6 owners and everyone's unit pushed some amount of bubbles, that purely the simple day to day operations of a water filter would cause some kind of air bubbles in the filter or else this added feature of it turning over would be a moot point... She seemed convinced, without much from me, but says the only thing that could possibly be wrong is the motor, and that it seems like it must be fine because I can hear it running and see it pushing water.
So I am going to send her pictures of our setup and I guess if nothing else comes from it, I will send the motor in for replacement.